Key Account Manager - Food Service

Liquid Brand•Irving, TX

14d•$75,000 - $85,000

About The Position

The Key Account Manager – Food Service is responsible for managing, retaining, and expanding relationships with Liquid Environmental Solutions’ largest national and multi-location customers. This role focuses on long-term account growth, contract renewals, service expansion, and executive-level relationship management within an assigned base of existing national accounts. The ideal candidate is a consultative, relationship-driven sales professional who thrives in complex, multi-stakeholder environments and is comfortable partnering cross-functionally to deliver enterprise-scale customer solutions. Compensation Base Salary: $75,000 – $85,000 Variable Compensation: Eligible for additional Quarterly compensation through a combination of commissions, bonuses, and performance incentives Total Compensation Potential: Between $110k to 150k is expected with anticipated performance! (Specific incentive structures vary by account performance, renewals, expansions, and strategic initiatives.)

Requirements

Proven experience managing large, multi-location or enterprise customer accounts in a B2B environment.
Strong consultative selling skills with the ability to uncover needs, influence decisions, and position value-based solutions.
Demonstrated success in contract renewals, account expansion, and long-term relationship management.
Experience presenting to executive-level stakeholders using data-driven insights and clear recommendations.
Ability to manage complex account dynamics involving multiple locations, departments, and decision makers.
Strong organizational skills with the ability to manage multiple priorities and account plans simultaneously.
High level of professionalism, communication skill, and executive presence.
Comfort working cross-functionally to deliver customer solutions and manage implementations.
Strong CRM discipline and familiarity with sales operating rhythms, forecasting, and reporting.
Bachelor’s degree or equivalent professional experience (required).
Minimum of four (4) years of outside business-to-business sales or account management experience.
At least two (2) years managing multi-location, regional, or national customer accounts within the restaurant, grocery, or retail industries .
Demonstrated, consistent history of meeting or exceeding revenue, renewal, or account growth goals.

Responsibilities

Manage and grow a defined portfolio of large, national and multi-location customer accounts with a strong focus on retention and expansion.
Build and maintain trusted relationships with executive-level decision makers, as well as operational, financial, and procurement stakeholders within customer organizations.
Serve as the primary owner of the customer relationship, ensuring alignment between customer needs and LES solutions.
Prepare, deliver, and present Quarterly Service Reports / Business Reviews that provide insight into performance, opportunities, and growth strategies.
Lead contract renewals and negotiate expanded scope, pricing adjustments, and service enhancements in alignment with company guidelines.
Identify and develop upsell and cross-sell opportunities within existing accounts by applying consultative selling techniques.
Partner cross-functionally with Operations, Implementation, Finance, Legal, and Corporate Support teams to deliver consistent, high-quality customer outcomes.
Develop and execute account plans that include growth objectives, sales strategies, implementation timelines, and customer success milestones.
Schedule and conduct regular in-person meetings with customers to maintain relationships, advance renewal or expansion discussions, and strengthen long-term partnerships.
Accurately document all account activity, opportunities, and pipeline data within the company CRM system.
Lead and coordinate the implementation of new locations or expanded lines of business within existing customer accounts, ensuring smooth execution and communication.
Maintain a professional, responsive, and customer-focused communication approach.
Perform other duties as assigned that are reasonably within the scope of the role.