Key Account Manager - Convenience

Black Rifle Coffee Company

26d

About The Position

Black Rifle Coffee Company is expanding it’s wholesale business and seeks to hire a Key Account Leader to develop the new partnerships with Key Accounts. This position will be our liaison between BRCC and stakeholders for the premier independent retailers in the US and Internationally, managing all aspects of our business relationship. The main objective of this role will be to grow BRCC business through optimizing the relationship and needs of these strategic partnerships.

Requirements

• Bachelor’s degree in relevant field preferred
• 3+ years of demonstrated experience in key account and/or vendor relationship roles
• Demonstrated experience and implementing strategic initiatives for business development
• Capable of considering the audience and adapting approach for different situations, while presenting a united front with BRCC and key stakeholders
• Proven use of vendor management software
• Strong conflict resolutions skills
• Strong negotiation and collaboration skills
• Strong analytical, written, verbal and interpersonal communication skills with ability to build strong working relationships with individuals of varying personalities
• Detail oriented with strong follow-through and ability to prioritize while handling multiple tasks
• Highly organized with focus on execution, problem solving, time management, and project management

Responsibilities

• Establish and develop an all-encompassing business partnership between Key Accounts in the US and Internationally and Black Rifle Coffee Company (BRCC)
• Take a “hands-on” approach working with Key Account key stakeholders to ensure BRCC leadership and subordinate departments meets or exceeds commitments of delivering quality and timely products and services.
• Assess, evaluate and gain insights on both BRCC and Key Account infrastructures to make recommendations for new business growth, as well as capture any Risk and/or Opportunities within the business relationship
• Thoroughly investigate customer experience, both positive and negative impacts, and negotiate resolutions by presenting information in a compelling and persuasive manner
• Keep Key Account stakeholders informed of developments within BRCC that may affect delivery timelines and stock levels of products
• Continually keep BRCC fully informed of important key account activities, sales metrics, and reports which would impact internal operations or executive-level decisions
• Prepare monthly Key Account reports to Operations, Sales, etc and coordinate and follow-through on any actions
• Manage deduction and accounts receivable issues to minimize chargebacks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees