Key Account Coordinator

Herc Rentals • St. George, LA

3d • Onsite

About The Position

The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities within a district. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

Requirements

• Professional working experience preferred
• Valid driver’s license
• Bachelor's degree preferred
• Work out of separate office within Branch. Position not located on counter and not remote.
• Participate in Sales meetings, District management meetings and SFDC
• Work in Service Cloud being linked to other Regional Key Account Coordinators for back-upand team communications
• Excludes ProSolutions and HES
• District Cost center allocated to supported District Branches
• Customer Solutions & Ops Support: Support role in terms of strategy, training & systems andbackup
• Solid and proven computer skill set (knowledge of MS Office is preferred)

Responsibilities

• Centralized support for Reps within the District to run reservations and opportunities
• Assigned Customers
• Key Customers to the District that require a “Single Point of Contact”
• Customers that do business Regionally/Multi-Regionally that are not handled by Customer Care/Central Res where order flow is excessive for local managing.
• Adept at sourcing fleet within District/Region to fill orders. Escalation process with DM/RVP/RFM
• Answer customer inquiries and resolve their issues/concerns
• Schedule delivery and pick up of equipment
• Maximize/generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing
• Provide customers with expert advice on the selection, operation, and maintenance of all the various types of equipment
• Generate, process, analyze and review the daily business reports

Benefits

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program
• 401(k) plan with company match
• Employee Stock Purchase Program
• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts
• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level