Junior System Administrator

POS360Westlake Village, CA
7d

About The Position

We're looking for a detail-oriented and proactive Jr. System Administrator with a primary focus on system administrative support to external clients and internal staff.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or a related field.
  • Proven experience as an System Administration or similar role.
  • Strong knowledge of IT systems, networks, and security.
  • Excellent leadership and team management skills.
  • Strong project management skills with experience in overseeing IT projects.
  • Knowledge of ITIL or other IT service management frameworks.
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Minimum of two years of experience in IT.
  • Working knowledge of scripting languages.

Responsibilities

  • Administer and maintain our company's servers, network systems, and cloud infrastructure.
  • Administer and facilitate employee logins and hardware.
  • Manage the procurement, installation, and maintenance of hardware and software assets.
  • Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
  • Implement and manage security measures to protect against cyber threats and data breaches.
  • Provide first-line support for hardware and software issues, diagnosing problems and implementing effective solutions.
  • Collaborate with end-users to offer guidance and training on IT best practices.
  • Utilizing tools like Auto hotkey, windows command prompt and power shell to create scripts and automate certain tasks.
  • Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.
  • Train team members on best practices for system administration and software development environments.
  • Investigate and resolve escalated technical issues that require in-depth knowledge and expertise.
  • Analyze complex system malfunctions and identify root causes to implement effective solutions.
  • Work closely with Level 1 and Level 2 support teams to share knowledge and contribute to ongoing training programs.
  • Collaborate with product development and engineering teams to provide insights for continuous improvement.

Benefits

  • 401(k) 6% Match
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Employee assistance program
  • Happy hours
  • Health savings account
  • Life insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
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