Junior ServiceNow Software Developer

General Dynamics Information Technology
1dRemote

About The Position

GDIT supports the NASA Shared Services Center (NSSC) located at Stennis Space Center in southern Mississippi. The NSSC mission is to provide timely, accurate, high quality, cost-effective, and customer focused support for selected NASA business and technical services. GDIT has an opportunity at the NSSC for a Junior ServiceNow Developer to contribute to our success in providing IT development services to the NSSC and NASA. The Junior ServiceNow Software Developer roles and responsibilities include: Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules. Activation and configuration of ServiceNow applications to meet business needs. Development of workflows and scripts to personalize existing ServiceNow applications. Development of ServiceNow custom applications from inception to completion to automate and improve processes. Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes. Assisting in the identification of best practices for development of new and existing ServiceNow applications. Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms. Involved in planning of system and development deployment as well as responsible for meeting software compliance standards. Evaluating interface between hardware and software, operational requirements, and characteristics of overall system. Documents testing and maintenance of system corrections.

Requirements

  • Bachelor's degree in computer science or related field.
  • One year of software development experience.
  • US Citizenship Required

Nice To Haves

  • ServiceNow Certified System Administrator certification.
  • Experience with development of ServiceNow workflows, client, and server-side scripting.
  • Experience with ServiceNow modules to include but not limited to IT Service Management, HR Service Delivery, IT Financial Management, IT Business Management, Software Asset Management.
  • Web service and database experience is a plus.

Responsibilities

  • Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules.
  • Activation and configuration of ServiceNow applications to meet business needs.
  • Development of workflows and scripts to personalize existing ServiceNow applications.
  • Development of ServiceNow custom applications from inception to completion to automate and improve processes.
  • Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes.
  • Assisting in the identification of best practices for development of new and existing ServiceNow applications.
  • Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms.
  • Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.
  • Evaluating interface between hardware and software, operational requirements, and characteristics of overall system.
  • Documents testing and maintenance of system corrections.

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
  • Paid leave and paid holidays are prorated based on the employee’s date of hire.
  • The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
  • To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
  • We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
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