Junior IT Support Engineer (Contract)

Altruist•San Francisco, CA

22h•Hybrid

About The Position

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a Junior IT Support Engineer (Contract) to join our growing organization. This is a hybrid role based in San Francisco (FiDi), requiring 30 hours per week and at least three days in the office.

Requirements

1-3 years of experience
Experience with Mac and PC Operating Systems
Basic knowledge of AI/Automation workflow building (Okta workflows, Google Apps Script, N8N)
Experience with G Suite and Google Admin
Experience with OKTA, Jamf, and Kaseya-VSA
Experience with Google Meet and Zoom conferencing equipment

Nice To Haves

Experience with Atlassian apps (Confluence, Jira)
Basic knowledge of Active Directory
Computer and Printer Support
New computer hardware and software builds, using imaging software
Familiarity with Office 365 Suite - some knowledge of Outlook may be required

Responsibilities

Provide technical assistance and support related to computer systems, hardware, or software.
Conduct corporate training sessions
Assist with onboarding-offboarding
Maintain the daily performance of computer systems and conference room equipment.
Help with maintaining IT asset and inventory management
Performs other related duties and projects as requested or assigned

Benefits

Attracting and retaining top-tier talent is a priority.
We are proud of the culture we’ve built and are cognizant of the ever-changing professional landscape.
Our dynamic offering of perks and benefits are tailored for you to feel your best while doing your best.
A hybrid work schedule for most positions to promote strong, in-person collaboration.
Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX.
Our offices are intentionally designed for comfort, collaboration, and productivity.
Competitive pay and equity for eligible positions.
Premium healthcare, dental, and vision insurance plans (HMO and PPO).
401k savings plan with a 4% match and immediate vesting.
16 week paid parental leave.
Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
One month work from anywhere policy (with the exception of a few countries).
Total compensation includes a competitive benefits package, along with equity in the form of Stock Options (ISOs) for eligible roles.
For salaried positions, a salary offer will be determined by a number of factors including experience, skill level, internal pay equity, geographic location, and other relevant business considerations.
We review all employee pay and compensation programs regularly to ensure fair, equitable, and competitive pay.
At Altruist, we are committed to providing fair, equitable, and competitive compensation by leveraging market data to inform our pay bands.
Base salaries will be reviewed at regular intervals throughout the year, typically in conjunction with performance review cycles.
By evaluating compensation on a regular basis, we are able to reward high performance and ensure all employees have opportunities for growth.