Junior IT Administrator (Desktop Support & Infrastructure)
About The Position
Spectrum Marketing Companies’ IT team is growing, and we’re looking for a motivated early-career IT enthusiast to join our collaborative and supportive environment. This is a fantastic opportunity to get hands-on experience across a range of IT disciplines from day-to-day tech support to learning about the infrastructure that keeps things running behind the scenes. We pride ourselves on being a collaborative team where all voices are valued. Whether you're just starting your career, transitioning from another field, or bringing experience from military service—your perspective matters here.
Requirements
- Solid understanding of Windows 10/11, Microsoft 365, and everyday apps.
- Comfortable with networking basics (DNS, DHCP, VPN, TCP/IP).
- Natural problem solver with a “let me help you” attitude.
- Can juggle tasks, stay organized, and communicate clearly.
- Hungry to keep learning and growing in tech
Nice To Haves
- Experience with remote desktop tools and ticketing platforms.
- Basic understanding of cybersecurity tools or concepts.
- Certifications like CompTIA A+, Network+, or MCP are great but not required.
- SonicWall experience would be helpful
- MacOS X experience would be helpful
Responsibilities
- Tackle first- and second-level support for hardware, software, and network issues.
- Troubleshoot problems with operating systems, apps, printers, and accessories.
- Handle installations, configurations, and software updates with confidence.
- Resolve tickets quickly, keeping users in the loop.
- Help teammates get up and running with new tech gear.
- Shadow and collaborate with senior IT pros to explore server management.
- Learn how to maintain networks, ensure secure connections, and monitor performance.
- Dip your toes into backups and disaster recovery—important stuff, made simple.
- Keep clear, concise records of support requests and IT systems.
- Assist with audits and inventory tracking.
- Connect with other departments to support their IT needs.
- Jump in on cool IT projects that make a real impact.
Benefits
- Competitive salary and benefits package.
- Room to grow—professionally and personally.
- A fast-paced environment that values curiosity and creativity.
- Exposure to modern tech and mentorship from experienced pros.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
