Junior Credit Analyst

United Auto Credit•Newport Beach, CA

21d•$18 - $21

About The Position

Join our team as a Call Back Analyst and play a key role in turning approvals into contracts. You’ll call dealerships on applications that have been approved or conditionally approved through our automated decisioning process and will provide solutions with the goal of capturing the contract while assessing the overall risk of the application. Using UACC’s common-sense lending approach, you will build strong dealer relationships over the phone, deliver outstanding service, and help drive business growth while representing a trusted brand in the auto finance industry. As a Call Back Analyst , you’ll be the bridge between approvals and signed contracts, turning opportunities into results while building lasting dealer relationships. You will: Close the loop – Call our dealership partners to rehash approvals with the goal of capturing the contract while providing solutions and assessing the overall risk of the application. Match the right fit – Ensure sales contracts meet program and guideline specifications or counteroffer to a different program to evaluate risk and price the application accordingly Be a trusted partner – Work hand-in-hand with dealerships, Area Managers, and our Sales/Marketing team to strengthen relationships and drive success. Add value to every deal – Review deals with dealers and help structure or restructure them for the best possible outcome. Bring solutions to the table – Gather key information to recommend alternative products or programs when appropriate. Educate and empower – Clearly explain the “why” behind credit decisions, helping dealers understand our approach and build confidence in our partnership. Aim high – Consistently hit or exceed monthly goals for production, quality, and customer satisfaction. Collaborate for success – Work closely with internal teams like Funding and Sales to keep deals moving smoothly. Stay adaptable – Jump in where needed to support the team and company goals.

Requirements

Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proven ability to build relationships with dealers, sales/marketing teams, and peers
Skilled negotiator with a drive to win in a competitive market and ability to think outside the box
Bachelor’s degree preferred (or equivalent combination of education and experience)
Auto finance or financial services experience preferred but not required
Proficient in Microsoft Office, Google G Suite, and Teams

Responsibilities

Call our dealership partners to rehash approvals with the goal of capturing the contract while providing solutions and assessing the overall risk of the application.
Ensure sales contracts meet program and guideline specifications or counteroffer to a different program to evaluate risk and price the application accordingly
Work hand-in-hand with dealerships, Area Managers, and our Sales/Marketing team to strengthen relationships and drive success.
Review deals with dealers and help structure or restructure them for the best possible outcome.
Gather key information to recommend alternative products or programs when appropriate.
Clearly explain the “why” behind credit decisions, helping dealers understand our approach and build confidence in our partnership.
Consistently hit or exceed monthly goals for production, quality, and customer satisfaction.
Work closely with internal teams like Funding and Sales to keep deals moving smoothly.
Jump in where needed to support the team and company goals.