Junior Application Support Engineer
About The Position
We are seeking a Junior Application Support Engineer to join the Application Support team in Jersey City, NJ. The candidate will join a team that is the central point of contact for supporting technical aspects of the platform. The candidate will play a vital role in diagnosing and facilitating production issues as well as assisting all other teams in QA, development and client services. This role will give the candidate a well-rounded understanding of the retail fixed income market place and all of the technical aspects of the platform. Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts. There may be days where travel to the Jersey City office is recommended for organizational off-sites.
Requirements
- Bachelor’s Degree completed or relative work experience required
- Understanding of relational databases, preferably Oracle 19
- Knowledge of object-oriented programming, preferably Java and Perl
- Technical knowledge of Unix and Windows operating systems
- Demonstrated ability in scripting (python and bash) as well as Unix command tools
- Strong organizational and problem-solving skills
- Good verbal and written communication skills
- Team player and detail oriented
- Ability to work in a fast-paced, often pressurized environment
- Must be willing to work some evenings or weekends for production code deployments and other support needs
Nice To Haves
- Understanding of Apache Tomcat, Tomee and HTTP servers desired
- Continuous build and integration systems understanding (e.g. Bamboo, Gitlab CI/CD)
- Source control platforms
- Configuration management tool like Ansible
Responsibilities
- Provide day-to-day application level support for production incidents
- Work closely with business and technology teams to analyze and resolve issues on the platform
- Provide a consistently high-level of service to all customers, internal and external
- Develop new automation application tools and maintain existing automation tools
Benefits
- Health Insurance: Highly competitive medical, dental, and vision programs
- Hybrid Environment: Our employees have the flexibility of working in the office and from home.
- Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
- Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
- Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
- Pre-Tax Commuter Benefits Program
- ARAG Legal Services
- Employee Assistance Program
- Tuition Reimbursement
- Financial Wellness Tools
- Travel Assistance Benefits
- Pet Insurance
- Corporate Gym Subsidies
- Wellness Perks
- Paid Time Off and Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
