About The Position

In this role you will play a pivotal role in supporting our government customer in State-based Exchange oversight. This role requires project coordination with hands-on data analytics and centers around delivering timely, accurate insights across multiple workstreams that inform program decisions. The ideal candidate understands policy and process methodologies and will work closely with CMS stakeholders to support initiatives based on business needs and innovation opportunities. Success in this role will also depend on your ability to communicate effectively, adapt to changing requirements, and deliver high-quality outputs with precision. If you are a continuous learner and thrive in a dynamic, fast-paced environment, this opportunity is an excellent fit for you.

Requirements

  • Bachelor’s Degree (Public Health or related field preferred) or equivalent OR 4 years’ relevant experience in lieu of degree.
  • Minimum 2 years’ relevant experience or 6 years’ relevant experience without a degree.
  • Proficiency with Microsoft Suite (PowerPower, Excel, Word)
  • Attention to detail and commitment to high-quality
  • Ability to utilize SharePoint and Excel as the primary means for reporting
  • Working knowledge of Tableau reporting and Power BI
  • Analytical problem-solver
  • Continuous learner
  • Excellent verbal and written communication skills (customer facing interactions)
  • Adaptability in expectations and requirements from the customer.
  • Must be a US Citizen and a resident of the US for at least the last 3 years.

Nice To Haves

  • CAPM or PMP
  • Centers for Medicare & Medicaid Services experience
  • State-based or Federally Facilitated Health Insurance Exchange experience
  • Policy and rulemaking experience desirable
  • Grants experience
  • Customer relationship management experience is a plus
  • Excellent SharePoint skills

Responsibilities

  • Collect, analyze, and organize information and data
  • Gather and document requirements
  • Develop, update, and maintain detailed working instructions and SOPs
  • Take detailed meeting notes using plain language and active voice and monitor action items.
  • Manage communication, coordination and track the progress and performance of tasks according to the project schedule
  • Document and track project Risks, Issues and Actions, and Lessons Learned, and Process Improvements
  • Maintain an organized repository of project information and data on the project and customer SharePoint sites, including use of workflows and dashboards
  • Develop and adhere to project plans and provide regular status updates
  • Ensure project remains compliant with all policy, processes, and guidelines
  • Collect, clean, and analyze health-insurance data for reporting and decision making
  • Support grant applications and reporting with tracking, training, supporting documentation
  • Assist customers with research, data summaries, and impact assessments
  • Communication with internal and external teams and stakeholders
  • Lead team members and stakeholders to anticipate and manage changes to multiple projects, such as but not limited to, technical requirements, business requirements, and schedule
  • Drive innovation and work proactively
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