Jr. Contract Coordinator

Raymond West • Cypress, CA

21h • $20 - $22

About The Position

Raymond West is look for a dynamic Jr. Contract Coordinator to join the team! 
The Jr. Contract Coordinator’s primary responsibility is to maintain service
agreements for customer fleets as well as other duties assigned.

Raymond West is committed to providing our customers with end-to-end warehouse
solutions. We bring you our industry-leading expertise in lift trucks, racking,
conveyor, dock and door, rentals, parts, and service. Our customers trust us to
provide the right supply chain solutions and services to keep their business up
and running.

Requirements

• Excellent written and verbal communication skills 
• Excellent organizational time management skills
• Proficient in Microsoft Office Suite and similar software  
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals  
• Be able to prioritize and manage multiple projects simultaneously while paying close attention to detail and accuracy
• Must be able to maintain effective working relationships with employees, co-workers, and managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required
• Motivated to continuous self-development and training
• High School diploma or General Education Degree (GED) is required
• 2-year service contracts experience or comparable industry experience preferred

Responsibilities

• Accurately process service agreements through to completion
• Resolve any incomplete agreements or corrections to agreements; communicate with appropriate individuals regarding any changes made
• Use internal web-based applications (EBS, SharePoint, CRM) for data entry
• Maintain and reconcile fleet equipment in dealer system and SAP
• Invoice monthly maintenance billing for fleet customers (SAP)
• Maintain accurate digital records of all service agreements
• Maintain PM scheduler including warranty registration of new equipment
• Perform data entry and maintenance of appropriate logs and reports
• Add warranty and fleet installation information in dealer system
• Responding to contract specific inquiries from Raymond West associates timely
• Process confidential customer information and sales bookings and commissions
• Suggest and implement improvements to workflow
• Participate in special projects as assigned

Benefits

• Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED