Jr. Client Success & Communication Associate
About The Position
Atom is an AI-native premium domain marketplace for startups and established businesses, offering a curated collection of world-class brandable domains and a platform that supports the entire naming journey from idea generation and research to testing, trademark support, and brand monitoring. As a fast-growing, AI-first company at the intersection of technology, branding, and startups, Atom offers a unique opportunity to gain hands-on experience working on real transactions and client interactions while learning directly from experienced operators. This is an ideal environment for someone early in their career who is motivated to develop strong communication and client management skills and grow quickly within a high-impact, high-learning team. As a Client Success Associate, you will work directly with the Sales Director and broader team to guide clients through the domain acquisition process. This is a client-facing, communication-heavy role that requires strong writing, sound judgment, and attention to detail. You will not just “support sales”—you will help shape client experience, manage relationships, and ensure deals move forward smoothly and professionally. This is an ideal role for someone with approximately 2 years of experience who wants exposure to startups, branding, and high-value transactions.
Requirements
- 1–3 years of experience in client-facing, account management, or communication-heavy roles
- Exceptional written and verbal communication skills (clear, thoughtful, professional)
- Strong attention to detail and ability to manage multiple conversations at once
- Comfortable working in a fast-paced, startup-style environment
- High ownership mindset—someone who follows through and takes responsibility
- Interest in startups, branding, or technology
Nice To Haves
- Experience in sales, marketplaces, or negotiation-based environments
Responsibilities
- Communicate directly with buyers and sellers via email and calls, representing Atom professionally
- Guide clients through domain selection and acquisition decisions
- Support deal flow by coordinating with the Sales Director and internal team
- Manage and maintain relationships with domain sellers
- Assist in organizing and improving client communication processes
- Contribute to branding-related initiatives tied to domain sales
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
