Job File Coordinator

Servpro•McDonough, GA

1d•Onsite

About The Position

SERVPRO of Henry, Spalding and Butts Counties is hiring a Job File Coordinator! The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment! Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

High school diploma/GED
At least 3 years of customer service and/or office-related experience
Ability to multitask and to remain detail orientated
Must be knowledgeable in Outlook and Microsoft software suite
Ability to successfully complete a background check and drug screening subject to applicable law

Responsibilities

Intake and entry of claims into Company Specific Software
Responsible for clear and efficient project communication with customers, adjusters and Production Managers
Daily project(s) oversight to include monitoring status, audit, and work-in-progress
Create estimates using estimating software, Xactimate Experience a PLUS
Review and validate job site documentation and insurance specific requirements
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Collaborate and assist with other departments, as needed