Jira Software Specialist

Torch Technologies, Inc.•Eglin AFB, FL

4d•Onsite

About The Position

Torch Technologies is seeking a Jira Software Specialist to join a team to assist the F-35 Partner Support Center, 350th Spectrum Warfare Wing (350 SWW), at Eglin AFB, Florida. The 350 SWW is the technical focal point for all electronic warfare (EW) support of warfighter systems for the Combat Air Forces (CAF). The mission of the 350 SWW is to develop and test mission data (MD) to defeat enemy radar and infrared guided missile systems, thus enhancing aircrew and aircraft survivability in combat. This mission includes operational EW testing, MD development, MD validation/verification, force development evaluation execution and facilitating foreign materiel exploitation. As a Jira Software Specialist, your duties will include the following, but are not limited to: Managing, customizing, and automating Jira workflows to support our pilots and engineers. This includes structuring Jira projects, customizing new and existing Jira epics, Issues and sub-tasks, and Jira automation of tasks to increase production efficiency. Creating report automation using Jira to provide organizational awareness, trend analysis and continuous improvement.

Requirements

U.S. Citizenship
Bachelor’s Degree in Computer Science, a related field or equivalent experience. 6 years' of relevant experience may be considered in lieu of degree requirement.
Broad Scripting Knowledge: Experience in; Jira JQL, Python, MATLAB and VBA.
Master Jira: Have ability to achieve Jira mastery (i.e. quick to interpret foreign syntax and workflows).
Cross-Cultural Communication: Excellent written and verbal communication skills with the ability to collaborate effectively with multi-national teams, including pilots, engineers, and leadership.
Problem-Solving: Strong troubleshooting abilities, especially in identifying and resolving issues within Jira, SharePoint, and other common platforms.
Ability to obtain and maintain a Secret and SAP DoD Clearance.

Nice To Haves

Jira Mastery: Proven hands-on experience with Jira Software, specifically in managing complex projects, epics, and sub-tasks in a large-scale environment.
Automation Proficiency: have strong knowledge of Jira automation capabilities to create sophisticated rules, triggers, and actions that dramatically enhance project workflows.
Configuration Expert: Demonstrated ability to configure Jira settings, workflows, permissions, and custom fields to meet diverse team and security requirements.
Scripting Knowledge: Familiarity with Jira scripting languages such as Jira Query Language for advanced automation and customizations.

Responsibilities

Jira Administration & Automation
Project & Epic Management: Create, manage, optimize, and track projects, epics, and sub-tasks to ensure smooth, auditable delivery within multi-national teams.
Automation & Customization: Design and implement robust Jira automation rules to eliminate manual processes, drive efficiency, and enforce consistent project workflows.
Reporting & Metrics: Generate custom reports and dashboards that provide clear, actionable insights into project progress, resource allocation, and team performance.
Stakeholder Collaboration: Work closely with pilots and engineers to understand their unique needs and configure Jira to maximize visibility, tracking, and productivity.