Jama Connect Admin, Amazon Leo

Amazon • Bellevue, WA

1d

About The Position

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Amazon Leo Productivity Engineering is seeking an experienced IT Application Engineer who will serve as the Subject Matter Expert (SME) for our Jama Requirements Management platform. This role will be responsible for the administration, optimization, and strategic development of our Jama implementation while supporting enterprise-wide requirements management processes. Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. In this role, you will function as the primary administrator and SME for Leo's Jama service. You will operate and support the service, as well as developing automation for upgrades/patching/testing, and enhance observability of the system. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between tools and other services in a secure manner. KPE builds and operates the core productivity solutions supporting Leo's operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.

Requirements

• 3+ years of hands-on experience with Jama Requirements Management platform administration
• Strong understanding of requirements management methodologies and best practices
• Strong analytical and problem-solving abilities
• Excellent communication and documentation skills
• Team leadership and mentoring capabilities
• Project management experience
• Stakeholder management expertise

Responsibilities

• Lead the technical administration and architecture of Jama Requirements Management platform
• Provide expert-level support and consultation for Jama implementations across multiple business units
• Design and implement integration solutions between Jama and other enterprise systems
• Develop and maintain best practices for requirements management processes
• Mentor junior engineers and provide technical leadership for Jama-related initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees