ITOps / DevOps Engineer (Contract, Convertible to Full-Time)
About The Position
We are seeking a highly capable ITOps/DevOps Engineer (Contractor) to support the foundational operations critical to our rapid growth. This role will be responsible for owning day-to-day IT operations, managing internal systems, and supporting core DevOps workflows across the engineering organization. This position is contract-based with the opportunity to convert to a full-time role as responsibilities expand and our infrastructure matures. The ideal candidate thrives in fast-moving environments, enjoys building scalable internal systems, and is excited to contribute to the operational backbone of an AI-driven healthcare platform.
Requirements
- 3–5+ years of experience in IT or a hybrid ITOps/Engineering role.
- Strong experience with identity and access management (Okta, Google Workspace, SSO/SAML).
- Hands-on experience with device management, MDM tools, and IT automation.
- Familiarity with cloud platforms (GCP preferred; AWS/Azure acceptable).
- Experience with Terraform or other IaC tools.
- Understanding of networking fundamentals, VPN configuration, and basic security practices.
- Strong communication skills and the ability to support technical and non-technical stakeholders.
Nice To Haves
- Experience supporting HIPAA or other compliance frameworks (SOC2, ISO27001).
- Prior experience in a healthcare, startup, or high-growth environment.
- Familiarity with Kubernetes, CI/CD pipelines, and containerized environments.
- Background in managing centralized billing, license allocations, or SaaS procurement.
Responsibilities
- Lead onboarding/offboarding, including device provisioning, access management, and account setup.
- Manage and administer internal tools (Google Workspace, Slack, Teams, Vanta, Notion, etc.).
- Roll out and maintain our centralized identity provider across all applications.
- Ensure proper access controls and permission structures across internal and production environments.
- Support day-to-day IT troubleshooting for the engineering and business teams.
- Assist with basic Terraform tasks (imports, module updates, resource standardization).
- Support CI/CD workflows and help maintain deployment pipelines across environments.
- Help manage production cloud infrastructure and ensure environments remain secure, reliable, and well-maintained.
- Centralize application administration to reduce risk caused by decentralized ownership and unmanaged billing.
- Identify and resolve inefficiencies in internal workflows, permissions, and system access.
- Partner closely with DevOps to improve internal reliability, security posture, and automation.
- Work closely with Engineering teams to streamline internal processes.
- Collaborate with internal stakeholders to ensure smooth operations as the company scales.
- Assist in building documentation and internal runbooks to support repeatable, reliable workflows.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
