Item Processing - Check Operations Associate - Req #578

COCC•Avon, CT

5d•$43,000 - $58,000•Hybrid

About The Position

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. We are looking for someone who thrives in a fast-paced processing environment and enjoys delivering accurate, timely results for our financial institution clients as a Check Operations Associate in our Avon office. This role is ideal for someone who is detail oriented, comfortable working with electronic files, and committed to meeting service level expectations. This role has a hybrid schedule and local candidates are preferred. This role will include weekend overtime hours monthly, and the schedule is 7:00am - 3:30pm.

Requirements

High school diploma or GED required
Experience performing detailed, time sensitive processing tasks
Microsoft Office product experience, especially Excel skills
Ability to work accurately with electronic files, data entry, and balancing tasks
Strong attention to detail and comfort following established procedures
Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment.

Nice To Haves

Prior banking experience preferred

Responsibilities

Process electronic files for clients in an accurate and timely manner
Prepare and balance cash letters, transit deposits daily, and return files within established SLAs for each FI
Input and verify totals for each FI to the cash letters
Prepare cash letters for delivery to designated destinations
Email balancing information, adjustments, and reports to FIs
Perform re entry of rejected MICR line data and images, research functions, and exceptions handling
Communicate issues to Client Services Payment Support for escalation
Complete EARNS notification when assigned
Identify all return items of five thousand dollars and over by FI
Process adjustments related to return items including encoding errors and incorrect institutions

Benefits

Hybrid schedules and ample paid time off supporting work/life balance and flexibility
Customized training and onboarding to support you in your first year at COCC
Robust employee development programs aligned with career pathing objectives
Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
Generous PTO, benefits, and competitive compensation
On-site fitness centers, wellness incentives, and lifestyle spending accounts
Tuition reimbursement
One on one career coaching
DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
Financial planning assistance with certified professionals
Peer recognition programs