Item Processing - Check Operations Associate - Req #578
About The Position
We are looking for someone who thrives in a fast-paced processing environment and enjoys delivering accurate, timely results for our financial institution clients as a Check Operations Associate in our Avon office. This role is ideal for someone who is detail oriented, comfortable working with electronic files, and committed to meeting service level expectations. This role has a hybrid schedule and local candidates are preferred. This role will include weekend overtime hours monthly, and the schedule is 7:00am - 3:30pm. What’s in it for you....COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award winning employer, including: Hybrid schedules and ample paid time off supporting work/life balance and flexibility Customized training and onboarding to support you in your first year at COCC Robust employee development programs aligned with career pathing objectives Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets Generous PTO, benefits, and competitive compensation On-site fitness centers, wellness incentives, and lifestyle spending accounts Tuition reimbursement One on one career coaching DEIB initiatives championing inclusion and encouraging you to bring your whole self to work Financial planning assistance with certified professionals Peer recognition programs
Requirements
- High school diploma or GED required
- Prior banking experience preferred
- Experience performing detailed, time sensitive processing tasks
- Microsoft Office product experience, especially Excel skills
- Ability to work accurately with electronic files, data entry, and balancing tasks
- Strong attention to detail and comfort following established procedures
Responsibilities
- Process electronic files for clients in an accurate and timely manner
- Prepare and balance cash letters, transit deposits daily, and return files within established SLAs for each FI
- Input and verify totals for each FI to the cash letters
- Prepare cash letters for delivery to designated destinations
- Email balancing information, adjustments, and reports to FIs
- Perform re entry of rejected MICR line data and images, research functions, and exceptions handling
- Communicate issues to Client Services Payment Support for escalation
- Complete EARNS notification when assigned
- Identify all return items of five thousand dollars and over by FI
- Process adjustments related to return items including encoding errors and incorrect institutions
Benefits
- Hybrid schedules and ample paid time off supporting work/life balance and flexibility
- Customized training and onboarding to support you in your first year at COCC
- Robust employee development programs aligned with career pathing objectives
- Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
- Generous PTO, benefits, and competitive compensation
- On-site fitness centers, wellness incentives, and lifestyle spending accounts
- Tuition reimbursement
- One on one career coaching
- DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
- Financial planning assistance with certified professionals
- Peer recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
