IT Workday Application Administrator- ERP System

Largo • Largo, FL

1d

About The Position

The Workday Enterprise Application Administrator will serve as a key resource for managing and optimizing the City’s Workday platform, which supports Human Capital Management (HCM), Payroll, Procurement, and Financial Management functions. This role ensures that Workday aligns with Largo’s operational goals, compliance requirements, and customer service standards.

Requirements

• Bachelor's degree in Computer Science, Information Technology (IT), Management Information System (MIS), or a closely related field from an accredited four-year college or university and five (5) years of directly related work experience working in progressively more advanced assignments in computer systems management, configuration, and software implementation; or equivalency of training and experience
• Experience writing SQL statements preferred
• Valid Driver's License
• Advanced knowledge of: complex software configuration modern computer industry terminology, processes, and practices
• Knowledge of mapping business work flow processes
• Skill and judgment necessary to identify, troubleshoot, and either resolve or escalate issues to the proper channels
• Ability to take a proactive approach towards supporting and ensuring the proper functioning of a mission critical software application for end users
• Knowledge of complex software applications, advanced database administration, user administration, and concepts of Geographical Information Systems (GIS)
• Ability to create an agenda, run meetings, and send out meeting notes on topics related to the software application
• Excellent verbal, written communication, and presentation skills required
• Must have excellent customer service skills
• Ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators and all associated software.
• The work also requires proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, and database management.

Nice To Haves

• Experience with Workday experience in a public-sector or government environment.
• Strong understanding of HR and payroll processes, budgeting, and reporting requirements for municipalities.
• Ability to manage projects and coordinate with multiple stakeholders, including IT PMO, HR, and Finance teams.

Responsibilities

• Configure and maintain Workday modules to support citywide processes such as employee onboarding, benefits administration, and procure to pay processes.
• Collaborate with HR, Finance, and IT teams to streamline workflows and improve data accuracy across departments.
• Develop custom reports and dashboards to provide actionable insights for leadership
• Manage system upgrades, testing, and troubleshooting to ensure minimal disruption to city services.
• Responsible for maintaining Workday Enterprise Interface Builder (EIB) templates and managing integrations with third-party systems to ensure accurate data flow and system interoperability
• Ensure compliance with state and local regulations, data security standards, and internal policies.
• Provide training and guidance to end-users, promoting adoption and effective use of Workday tools.
• Demonstrates an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan
• Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
• Articulates strategic and innovative thinking and provides clarity to deliver superior services
• Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
• Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
• Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
• Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject
• Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation
• Plan, configure, and implement the software application(s) within the department
• Administer user access, groups, and permissions to the application(s)
• Manage data, business rules, configuration, and documentation related to the software application(s)
• Create and document Standard Operating Procedures (SOPs) related to the application(s)
• Communicate information about the application(s) to staff and escalate issues to IT support and management as needed
• Ensure the software application's availability, confidentiality, and integrity to end users
• Generate reports using SQL or other applicable methods to meet the reporting needs of users and management
• Provide technical training and support to system users
• Perform research, development, and beta testing for upgrades
• Serve as a liaison between internal application users and vendors for problems, upgrade, and support
• Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors
• Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors
• Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades
• Supports honest and transparent decision-making
• Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
• Openly exhibits a positive attitude, in words and action, and encourages others to do the same
• Performs related work as required.
• As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.

Benefits

• Team members enjoy competitive compensation, professional and personal development, generous benefits, leave packages, and a flexible work life balance.
• Largo provides medical, dental, and vision coverage as well as wellness benefits.
• Additional benefits include flexible spending account (FSA) or health savings account (HSA) along with paid life insurance and AD&D coverage.
• Supplemental life is offered at additional cost.
• Full-time team members are enrolled in a Defined Contribution Plan 401(a) with a generous 6% City match.
• All team members are eligible to open an optional Deferred Compensation 457(b) and/or Roth 457(b).
• Benefits also include 11 paid leave days and 24 hour full access to fitness centers.
• Continuous learning is supported through tuition reimbursement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level