IT System Administrator
About The Position
At HR Wallingford, we design smart, resilient solutions across the natural and built environments to help everyone live and work more sustainably with water. By harnessing research, data insights and the power of our collective expertise, we help the world to better understand the changing influence and impact of water. We have an opportunity for an IT System Administrator to join our IS Services team. Your primary focus will be providing effective solutions to escalated technical issues and providing a high level of technical expertise to the IT team and the across the business. The role will include providing administration and support for existing solutions and ensuring effective working across the full range of services provided to the business. Working as part of a small team in a dynamic technical environment, you will receive and respond to IT support requests via in person conversations, telephone or electronic communication from staff using our existing Service Desk solution. You will also have exposure to our varied array of technology.
Requirements
- Bachelor’s degree (in technology or computer science preferable), or IT centric or vendor qualifications or demonstrable experience & understanding across extended years.
- Significant technical experience in an IT role for: Microsoft based applications & solutions based on-premised or Office365.
- Desktop and Server hardware deployment and management.
- Networking TCP/ IP, Switches, routers, Wireless Networks.
- Security Technologies (Firewalls, VPN, Proxy, Content Filtering / IPS/ IDS).
- Virtualisation centred on Hyper-V.
- Unstructured file system based on ISCSI storage area networks
- Experience in using IT ServiceDesk ticket management workflow
Nice To Haves
- Oversight & awareness of a Linux and/or HPC environments
- Understanding and application of ITIL
- Experience with direct management and team leadership for at least two years.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
