IT Telecommunication Technician

City of Garland • Wilmington Manor, DE

9d • $24 - $30

About The Position

Responsible for installing and maintaining telecommunications devices and network equipment within the City of Garland telecommunications system, working to ensure the cable-device system is operating at an optimum level to successfully support all users. Pay Range: $23.62 - 30.14 (Depending on qualifications and experience)

Requirements

• High School Diploma or G.E.D with advanced training courses at a telephony trade school
• One to Three years related experience
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Valid Class ‘C’ Driver’s License
• Knowledge of telecommunications theory and practice
• Ability to work with specific hardware such as cabling and transmission test equipment
• Interpersonal skills to work with customers to resolve issues

Nice To Haves

• Associate’s Degree in Electronics or related field of study.
• Experience in telephone switching, carrier equipment, software installation procedures and communications equipment.

Responsibilities

• Install and move network equipment by running cable and connecting devices.
• Troubleshoot and repair telephone, key system, paging system, and network equipment.
• Determine if equipment needs to be repaired or replaced and install new phone equipment as required, test the phones, and label.
• Communicate with City employees requesting assistance for phone/network problems.
• Monitor problem resolution and ensure satisfactory and timely completion.
• Organize vehicles and storage area so needed supplies and equipment can be ordered.
• Conduct preventive maintenance on phone system by cleaning phone rooms and checking wiring connections.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED