IT Technician

Ag Partners Coop • Goodhue, MN

14d • $27 - $28 • Onsite

About The Position

We’re looking for an IT Technician to support our employees with their technology needs. You’ll communicate with employees, troubleshoot issues, maintain equipment, and assist in the day-to-day IT operations. This position is full-time, onsite in Goodhue, MN, Monday-Friday.

Requirements

• Serve as the primary contact for end-user support, responding to and escalating help desk tickets promptly.
• Troubleshoot and support hardware, software, mobile devices, and desk phones, including installation, configuration, and credential management.
• Assist with IT operations, including documentation, inventory, user education, and identifying process improvements.
• Work independently while maintaining confidentiality and delivering professional, clear communication.
• Ability to sit or stand for extended periods.
• Occasionally lift up to 50 pounds and perform tasks involving hand tools, step ladders, or minimal climbing - sometimes in dusty areas.

Responsibilities

• Serve as the primary contact for end-user support, responding to and escalating help desk tickets promptly.
• Troubleshoot and support hardware, software, mobile devices, and desk phones, including installation, configuration, and credential management.
• Assist with IT operations, including documentation, inventory, user education, and identifying process improvements.
• Work independently while maintaining confidentiality and delivering professional, clear communication.

Benefits

• Health & Wellness: Medical, Dental, Vision, Life Insurance, and FSA.
• HSA with Ag Partners contributing up to $3,500 tax-free annually for those eligible and enrolled in a medical plan.
• Retirement: 401(k) Plan with up to 4% employer match and an additional years-of-service match.
• Life & Disability: Company-paid basic life insurance, short-term and long-term disability insurance, and an Employee Assistance Program (EAP).
• Time Off: Earn up to 15 days of PTO in your first year, along with six paid holidays and one flex holiday to use in the 1st quarter of the following calendar year.
• Other Benefits: A yearly profit-sharing bonus when Ag Partners meets specific budgeted goals. A cell phone reimbursement and a clothing allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed