EAGLE DISTRIBUTING OF MEMPHIS LLC-posted 2 days ago
Full-time • Entry Level
Onsite • Memphis, TN
251-500 employees

This position is responsible for providing basic computer and IT support for the location. This position is also responsible for performing general office duties as assigned. The IT Technician will support users with installation and upgrades of basic hardware/software and networking components to meet personal computer needs; will diagnose and troubleshoot basic computer problems (software and hardware); will assist computer users with day to day operations, and will work with the corporate IT Manager to resolve technical problems and business critical projects as needed. The IT Technician will maintain log of user & technical support issues & provide reports to management as required. Gather data & manage computer inventory on a consistent basis. Responsible for continuous maintenance on all computers/workstations, including but not limited to: hardware maintenance & repair,operating system clean-up & maintenance, Microsoft & other application maintenance & ensuring updates are installed properly. Participate in various IT infrastructure related projects, roll-outs and implementation as needed. Responsible for setting-up/configuring new computer inventory for individual users/departments as needed. This is a full-time position with terrific benefits, including medical, dental, and 401(k) plans, paid vacation and personal leave, plus more. This is a Monday through Friday job, usually 8 am to 5 pm; some scheduling flexibility is required in order to fill in for/back up other positions during vacations, etc.

  • Provide basic computer and IT support
  • Perform general office duties as assigned
  • Support users with installation and upgrades of basic hardware/software and networking components
  • Diagnose and troubleshoot basic computer problems (software and hardware)
  • Assist computer users with day to day operations
  • Work with the corporate IT Manager to resolve technical problems and business critical projects as needed
  • Maintain log of user & technical support issues & provide reports to management as required
  • Gather data & manage computer inventory on a consistent basis
  • Responsible for continuous maintenance on all computers/workstations
  • Participate in various IT infrastructure related projects, roll-outs and implementation as needed
  • Responsible for setting-up/configuring new computer inventory for individual users/departments as needed
  • Knowledge of basic computer and network security, including firewalls, Anti-Virus, Wireless Security
  • Able to solve problems
  • Maintain confidentiality
  • Possess a sense of urgency for time-sensitive tasks
  • Ability to multi-task across different areas of the business
  • Able to work cordially and professionally with other employees as well as customers
  • Attention to detail is essential
  • Knowledgeable of Microsoft OS: Windows 7, Windows 8 and Windows 10
  • Microsoft Office: 2010, Office 365
  • Experience with iOS, Android, Windows Mobile devices
  • medical
  • dental
  • 401(k) plans
  • paid vacation
  • personal leave
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service