IT Technician – WOW Cart Assembly and Support (Workstation on Wheels)

Future Tech Enterprise•Fort Lauderdale, FL

30d•Onsite

About The Position

The IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance. This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM. Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.

Requirements

Strong knowledge of computer hardware assembly and troubleshooting.
Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP).
Ability to read and follow assembly diagrams and technical documentation.
Excellent attention to detail and organizational skills.
Valid driver’s license with an excellent driving record.
Ability to safely operate a company van and physically load/unload equipment.
Physical capability to lift and transport equipment. (Heavy Lifting)

Nice To Haves

Experience in healthcare IT or technical support is a plus.

Responsibilities

Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials.
Ensure carts meet departmental specifications before deployment.
Transport carts safely to designated departments using the company van.
Load and unload equipment securely.
Connect and secure cabling (power, USB, network) according to standards.
Provide user instruction on cart operation and basic troubleshooting.
Respond to on-site support needs and helpdesk requests.
Perform pre-deployment testing of all components and verify network connectivity.
Document assembly and testing results for inventory and quality tracking.
Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates.
Maintain accurate inventory and keep work organized.