IT Technician-NonEx

Churchill Downs • Terre Haute, IN

60d

About The Position

Information Technology technicians support all PC users, all pc hardware, and all related applications. This position ensures all team members can access the required technology and information required for their respective job functions.

Requirements

• Stellar verbal communication skills suitable for a professional and fast-paced environment.
• Type 50 WPM
• Advanced Knowledge of Microsoft Active Directory
• Advanced Knowledge of PC Components
• Advanced Knowledge of Windows Server 2016 & Up
• Minimum of 3 years performing day-to-day end user support in a Microsoft Windows 10 environment, or a minimum combination of 3 years of related education and work experience.

Nice To Haves

• Casino Gaming Experience
• Aristocrat Oasis Administration
• Project Planning

Responsibilities

• Provide stellar customer service to all team members, vendors, and guests of Terre Haute Casino Resort.
• Provides 24/7 on-call support for complex and critical computer application problems and issues.
• Offers support to the Information Technology staff for duties as assigned.
• Performs all duties necessary to ensure high reliability of users and computer systems, as assigned.
• Review and adhere to all Information Technology policies, internal controls and standard operating procedures set forth by Churchill Downs Inc. and Terre Haute Casino Resort.
• Must complete a minimum of 20 hours of training quarterly in an area related to Information Technology, Casino Operations, Customer Service, Productivity, Management or Leadership, as assigned and approved by the Senior Director of Information Technology.
• All other duties as assigned.

Benefits

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• Ford Affiliate Program
• Verizon
• AT&T
• TicketsAtWork
• Skechers
• Sherwin Williams
• Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development are also available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees