IT Technician

Penske Automotive Group • San Diego, CA

3d • $29 - $32

About The Position

Penske Automotive Group is looking for an experienced IT Technician to join our team in San Diego, CA and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an IT Technician, you will be responsible for assisting employees with questions on the usage of technology and for installing and maintaining computer hardware, software, and networks. Pay for this position is $29 - $32 per hour.

Requirements

• Ability to troubleshoot technology issues for employees over the phone and in person.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Strong mathematical, analytical, and computer skills relevant to an Information Technology position, with at least one year of recent applicable experience.
• Expertise in computer hardware and software systems and programs including but not limited to emails, industry specific software, telecommunications, computer networks, network administration and network installation
• Ability to prioritize multiple "High Priority" request for most efficient operations
• Ability to remain patient and professional when faced with difficult situations
• Ability to demonstrate proper techniques for using company's technology resources
• Ability to understand, and keep abreast of, regulations that impact business, customer and employee information security
• Ability to wear proper safety equipment
• Ability to facilitate and/or conduct technical training on use of equipment and software to employees
• Extreme Computer proficiency in Microsoft Office
• Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others and be a positive influence on morale of department, dealership and organization
• High School Diploma or equivalent; and one to two-year related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• Associate's degree (A. A.) or equivalent; and one to three-year related experience and/or training; or equivalent combination of education and experience
• Microsoft Certification preferred but not required

Responsibilities

• Assisting employees with questions on the usage of technology
• Installing and maintaining computer hardware, software, and networks
• Provide timely support, response, and resolution of technology issues
• Granting access and setting up and installing new devices and hardware
• Understand and comply with all regulations that affect the IT department
• Perform tasks accurately, fairly and in accordance with company policies

Benefits

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED