IT Tech I
About The Position
Description Qualifications High school degree or equivalent; Associate's degree in computer science, information systems or related field preferred CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification Previous experience as a help desk technician, computer technician, or IT support Ability to troubleshoot and resolve multiple issues Ability to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Comfortable in a diverse and fast-paced environment Goal-oriented, organized team player Experience working with network and server management support Up-to-date knowledge of new systems, information, software, and upgrades Ability to physically stand, bend, squat, and lift equipment Requirements Duties And Responsibilities Keep systems up-to-date through operating systems upgrades Monitor networking equipment and servers Assist with the design, implementation, and ongoing support of new software and features Monitor web performance, network availability, and security Oversee troubleshooting for system errors Provide helpdesk support for network issues Provide technical support either by phone, remote access or site visits as needed Respond to IT issues; hardware maintenance, software, networking, etc. Evaluate connectivity issues, equipment, and software Modify configurations, utilities, software, etc. Set up equipment for new users Install, test, and monitor servers, firewalls, and new software Perform data backups Install and update network system improvements as needed Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more Holley-Navarre Water Systems, INC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Requirements
- High school degree or equivalent; Associate's degree in computer science, information systems or related field preferred
- CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification
- Previous experience as a help desk technician, computer technician, or IT support
- Ability to troubleshoot and resolve multiple issues
- Ability to multitask, prioritize, and manage time efficiently
- Excellent verbal and written communication skills
- Comfortable in a diverse and fast-paced environment
- Goal-oriented, organized team player
- Experience working with network and server management support
- Up-to-date knowledge of new systems, information, software, and upgrades
- Ability to physically stand, bend, squat, and lift equipment
Nice To Haves
- Associate's degree in computer science, information systems or related field preferred
Responsibilities
- Keep systems up-to-date through operating systems upgrades
- Monitor networking equipment and servers
- Assist with the design, implementation, and ongoing support of new software and features
- Monitor web performance, network availability, and security
- Oversee troubleshooting for system errors
- Provide helpdesk support for network issues
- Provide technical support either by phone, remote access or site visits as needed
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Evaluate connectivity issues, equipment, and software
- Modify configurations, utilities, software, etc.
- Set up equipment for new users
- Install, test, and monitor servers, firewalls, and new software
- Perform data backups
- Install and update network system improvements as needed
- Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
