IT Systems Engineer Intern

CSAA Insurance Group, a AAA Insurer•Glendale, AZ

3d•Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees form the heart and soul of fulfilling our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals. Internship Summary: We are actively hiring for an IT Systems Engineer Intern! This summer, we are looking for motivated individuals looking to begin a career in our IT Operations department to support our Infrastructure team. You will work with teams that are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. If you are keen to work on infrastructure as code or automation, this is an exciting opportunity to explore! CSAA Internship Program: As an intern, you will participate in an 11-week summer internship experience with an emphasis on hands-on learning and real-world immersion into our business. Our interns participate in professional development and job-specific training and plenty of networking opportunities to gain deep understanding of their role and department while also broadening their knowledge of CSAA’s business. We offer an Intern Innovation Challenge, executive meet and greets, community service opportunities, and social bonding activities to help you stay connected. If you’re interested to learn more about our Intern Program, click here. Internship Details: The anticipated dates of our 2026 summer internship will be May 26, 2026-August 07, 2026. This role is remote. The anticipated hourly rate for this role is $27.00.

Requirements

Current undergraduate student pursuing a degree in Computer Science or Engineering
Rising juniors and seniors ideally graduating within 1-2 semesters.
Proficient in Windows product internals, advanced debugging, software integration.
Key knowledge is Microsoft based server product lines
Possesses basic skills and knowledge related to server, operating systems, mid-range hardware, and storage back up devices.
General knowledge of mid-range platforms and the technology to support them (i.e., SAN, NAS, Messaging, SCCM, Active Directory)
Must have authorization to work indefinitely in the US.

Responsibilities

Performs standard diagnostic tests and procedures as directed by a manager or higher level Systems Administrator.
Participates in the development of life-cycle oriented processes and procedures.
Implements test plans, migration plans and delivery plans per detailed instructions and specifications.
Provides administrative and other assistance in integrating new programs/designs into production.
Creates/completes documentation and administrative processes necessary to move new programs to production.