IT Systems Administrator - Year Round - Full Time

Steamboat Ski Resort•Steamboat Springs, CO

9d•$70,000 - $85,000•Onsite

About The Position

We're seeking a candidate who has a natural inclination to seek out new insights and stay updated with the latest industry trends. As the ideal candidate, you'll be passionate about streamlining our IT systems, making them sleek and efficient. Additionally, you'll play a pivotal role in sharing your expertise with team members, offering guidance, training, and mentorship. Your commitment to continuous learning and collaborative leadership will be instrumental in fostering a dynamic and effective IT environment. If you're ready to contribute your skills to a dedicated team and help us collectively reach new heights, we'd love to have you on board. PLEASE NOTE: This is an on-site position Resume required

Requirements

Minimum 2 years’ experience in an IT Systems administration or IT related position
Expert knowledge of Windows and Linux based operating systems
Expert knowledge of computers, network and server hardware, and related peripherals
Hands on experience with networking principles, protocols, and troubleshooting
Proficiency in automation and scripting to streamline administrative tasks and improve efficiency
Experience with high availability environments, including clustering, load balancing, and failover strategies to ensure system reliability
Familiarity with mobile device management (MDM) solutions for secure deployment, monitoring, and support of smartphones, tablets, and laptops
Ability to configure and manage device lockdown and provisioning packages to enforce security standards and streamline onboarding
Knowledge of disaster recovery planning and business continuity processes, including backups, replication, and recovery testing
Competence in monitoring and reporting on system/workstation/software inventories, patch compliance, hardware performance, and refresh cycles
Understanding of virtualization platforms and cloud services integration to support scalable infrastructure
Strong logical and analytical thinking with the ability to prioritize multiple simultaneous requests in optimal order
Effective problem solving under pressure, with flexibility to adjust focus quickly when priorities change
Resourcefulness in overcoming roadblocks and finding practical solutions
Effective oral and written communication skills for collaboration with staff, management, and external partners
Ability to maintain positive working relationships with guests, staff, management, subordinates, and co workers
Strong customer service orientation and commitment to safety awareness
Highly organized with strong attention to detail
Ability to work independently with minimal supervision as well as collaboratively within a team
Punctuality and reliability in meeting scheduled start times
Ability to follow verbal and written instructions accurately
Calm demeanor under pressure and appropriate sense of urgency when addressing issues
Must have valid driver’s license without limitations or restrictions and meet company’s insurability standards
Employment for this job is contingent upon the successful completion of a background check
Must be able to operate a snowmobile and successfully complete annual snowmobile training
Ability to be a consistent role model for company’s Service Excellence standards
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

Nice To Haves

CompTIA Server+
VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Cisco Certified Network Associate (CCNA)
CompTIA Security+ or equivalent
ITIL Foundation Certification
Microsoft PowerShell / Automation coursework for scripting and task automation
Disaster Recovery / Business Continuity training (vendor‑specific or general)

Responsibilities

Provide Tier 1 and Tier 2 support for resort systems and hardware, including training, documentation, and on call or weekend support as needed
Provide Tier 2 support, coordinate system implementations, and act as the local subject matter expert with the ENT Systems team
Maintain IT security and compliance through access controls, patching, monitoring, and incident response to protect systems and data
Manage backups, disaster recovery, and business continuity while monitoring and optimizing system performance, collaborating with vendors and enterprise teams as needed
Standard System Specialist support role (Tier 1 & Tier 2 end-user support, troubleshooting)
Managing added system implementations (installation, configuration, coordination with departments)
Participation in local and enterprise-wide IT projects
Monitor and correct system performance issues (including proactive optimization)
Backup, recovery, and continuity planning
Create/Update documentation used by all staff
Plan/Manage Change Management when required
Mentoring and cross-training of System Specialists
Security, compliance, and data protection (patching, monitoring, account management, incident response)
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass