Internship - IT Support Year-Round

Menard•Eau Claire, WI

6h•$17•Onsite

About The Position

The IT Support Intern is responsible for providing equipment repair assistance to the Menards’s stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience. The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday. The schedule is flexible and we work with your school schedule!

Requirements

Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field (Candidates must be enrolled in a College/University)
Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
Excellent analytical skills for problem determination and resolution
Ability to remain calm and courteous in demanding situations
Ability to manage multiple priorities
Ability to work independently, as well as with a group
Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)
Candidates must be eligible to work in the United States, presently and in the future, without sponsorship

Responsibilities

Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups
Repair and perform maintenance on company owned computers and peripherals
Perform generic and basic tests on connectivity and application launches
Repair and troubleshoot tablets of various models and sizes
Recommend or perform remedial actions to correct problems and documents issues
Enter commands and observe system functions to verify correct system operation
Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department management
Follow established company policies regarding safekeeping and security of equipment under repair