IT Systems Administrator

Masimo•Hudson, NH

3d•$25 - $35•Onsite

About The Position

The IT Support Administrator provides hands-on technical support for Windows-based systems and assists with day-to-day site operations. This role is ideal for an early-career IT professional eager to grow their expertise in system administration, desktop support, and infrastructure operations. The position will support both end-user computing and basic server/network tasks across the site.

Requirements

3 - 5 years of IT support experience in a Windows environment.
Strong understanding of Microsoft Windows 10/11, Microsoft 365, and common desktop applications.
Experience with Active Directory user/group management.
Basic knowledge of networking (IP addressing, DNS, DHCP, Wi-Fi troubleshooting).
Excellent communication and problem-solving skills.
Ability to work independently and prioritize multiple requests in a fast-paced environment.

Nice To Haves

CompTIA A+, Network+, or Microsoft Certifications (ex. Modern Desktop Administrator Associate)
Familiarity with ticketing systems (e.g., Jira).
Exposure to Windows Server administration, SCCM/Intune, or endpoint management tools.
Experience supporting manufacturing or multi-site operations
Customer-focused with a proactive attitude.
Strong attention to detail and documentation practices.
Willingness to learn and take on new technical challenges.
Team player who collaborates effectively across IT and site operations.

Responsibilities

Windows System Administration
Assist in maintaining Windows Server environments (patching, monitoring, and basic troubleshooting).
Perform user and group management in Active Directory and Microsoft 365 Admin Center.
Support printer, file shares, and local network configurations.
Monitor system performance and escalate issues to senior administrators as needed.
Assist with implementing IT projects, infrastructure upgrades, and process improvements
Included in on-call rotation
Site Operations Support
Act as on-site IT contact for production, warehouse, and office operations.
Support local network equipment (switches, wireless access points, VoIP phones) under guidance from the network team.
Coordinate with Facilities for equipment moves, new office setups, and access control requests.
Support conference room AV systems and meeting room technologies.
End-User & Desktop Support
Provide Tier 1–2 technical support for Windows workstations, laptops, and peripherals.
Troubleshoot and resolve user issues related to hardware, software, and connectivity.
Support Microsoft 365 applications, Active Directory, and Exchange/Outlook configurations.
Assist with onboarding and offboarding processes, including account creation and equipment setup.
Maintain accurate IT asset inventory and support lifecycle management of end-user devices.