IT Systems Administrator
About The Position
The IT Systems Administrator is responsible for day-to-day management and maintenance of server hardware and infrastructure systems, with a focus on Microsoft 365, Intune, on-premises Windows servers, virtualization, endpoint management, secure file transfer services, and modern print management. They also hold responsibility with tier 3-level issues, troubleshooting and resolving problems, and providing guidance to end-users to ensure maximum efficiency and to minimize user downtime. In this unique hands-on role, they will also work in other areas of the department to help support the business, taking on a variety of projects and requires someone who is technically strong and comfortable working across both cloud and on-prem infrastructure.
Requirements
- Minimum of 4 years of prior System Administrator experience.
- Bachelor’s degree in IT-related field preferred.
- Strong Microsoft 365 and Intune administration knowledge
- Previous understanding/experience with the following: Windows Server, virtualization, Active Directory, and backup experience
- Mobile device management, software deployment, FTP/SFTP
- PowerShell scripting for Microsoft 365 and Windows
- Microsoft 365 security, compliance, and retention features
- Exchange Online, SharePoint Online, and OneDrive administration
- Azure or hybrid cloud experience
- Entra ID Conditional Access and Multi-factor authentication (MFA)
- Windows Autopilot and modern device provisioning
- Microsoft Copilot Experience
- Self-motivated, customer-focused, and an excellent team player
- Relevant certifications or willingness to obtain any of the following: Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Entra ID Administrator Associate Microsoft 365 Certified: Administrator Expert Microsoft Certified: Azure Administrator Associate CompTIA Server+, Network+, or Security+
- Experience with troubleshooting and supporting a remote workforce
- Self-motivated, customer-focused, and an excellent team player
- Strong business acumen
- Strong written and verbal communication skills are required
- Strong problem resolution and analytical thinking skills; Ability to analyze and effectively solve complex problems, while dealing with stressful situations
- Flexible with the ability to adapt to varying situations
Responsibilities
- Administer and support Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams
- Manage Microsoft Intune for MDM, MAM, endpoint security, and compliance
- Maintain on-premises Windows infrastructure including physical servers, virtual machines, Active Directory, Group Policy, DNS, and DHCP
- Administer backup and disaster recovery solutions
- Perform software deployment, patching, and updates
- Manage secure file transfer services (FTP/SFTP)
- Manage modern printer management using PrinterLogic
- Monitor systems, troubleshoot issues, assist with upgrades, and maintain documentation
- Provide emergency/unscheduled support
- Tier 3-level support to end-users
- Ensure professional contact with internal customers
- Ethical conduct is expected at all times
- Other duties as required
Benefits
- Flexible and non-traditional scheduling such as evenings, part-time, and 4-day week opportunities for certain roles
- Industry-leading safety culture
- myCareer development, training, and tuition assistance
- Wellness focus with discounted gym memberships and mental health benefits including free counseling sessions
- Recognition program & milestone celebrations
- Coca Cola perks, discounts, and swag
- Paid parental leave
- Paid Time Off (PTO)
- Health, Dental, and Vision insurance
- 401K with company match and profit sharing
- Approachable and collaborative leadership
- Regular performance feedback and employee survey opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
