IT Systems Administrator

Crane Company•Los Angeles, CA

14d•$70,000 - $80,000

About The Position

Principle Responsibilities: Provide Tier 1/2 technical support to resolve complex hardware, software, and connectivity issues. Monitor, maintain, and troubleshoot the server, network, and storage infrastructure to ensure optimal system performance. Assist with planning, configuring, and deploying new infrastructure solutions including upgrades, migrations, and hardware/software installations. Support security and compliance by helping enforce IT security standards, performing system backups, and monitoring systems for vulnerabilities. Maintain accurate documentation, including configuration records, processes, and troubleshooting procedures. Partner with IT team members to analyze recurring issues, recommend solutions, and support long-term improvements. Foster a collaborative support environment focused on user empowerment, clear communication, and high service quality. Critical factors for success Strong diagnostic and analytical abilities with a mindset for root cause identification. Clear, professional, and empathetic communication with end users and internal partners. Ability to manage multiple priorities while ensuring timely follow-through. Proactive approach to identifying system improvements and enhancing infrastructure reliability. Strong sense of ownership, resourcefulness, and continuous improvement mindset. Ability to work effectively across different technical environments and organizational functions. Professional Experience / Skills & Qualifications: Bachelor’s degree in Information Technology or a related field. Minimum of 2 years experience in IT support, helpdesk operations, system administration, or network support. Strong proficiency with Windows operating systems, networking fundamentals, and cloud technologies. Hands-on experience with Active Directory, firewalls, and virtualization platforms. Ability to learn new configurations, systems, and technologies quickly. Strong problem-solving, diagnostics, and analytical skills. Effective verbal and written communication skills with the ability to support users of varying technical levels. Strong organizational skills and ability to manage multiple priorities in fast-paced environments. Team-oriented, self‑motivated, proactive, and solutions-focused. Knowledge of security best practices and compliance considerations. Certifications such as CompTIA, Microsoft, VMware, or similar preferred. Desired Knowledge Dell server hardware Windows Server OS VMware / Hyper‑V virtualization Networking technologies (Palo Alto / Cisco) Network monitoring tools such as SolarWinds or Auvik Cloud platforms such as Azure Salary range: $70,000 to $80,000. This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status. At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate’s base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.

Requirements

Bachelor’s degree in Information Technology or a related field.
Minimum of 2 years experience in IT support, helpdesk operations, system administration, or network support.
Strong proficiency with Windows operating systems, networking fundamentals, and cloud technologies.
Hands-on experience with Active Directory, firewalls, and virtualization platforms.
Ability to learn new configurations, systems, and technologies quickly.
Strong problem-solving, diagnostics, and analytical skills.
Effective verbal and written communication skills with the ability to support users of varying technical levels.
Strong organizational skills and ability to manage multiple priorities in fast-paced environments.
Team-oriented, self‑motivated, proactive, and solutions-focused.
Knowledge of security best practices and compliance considerations.

Nice To Haves

Certifications such as CompTIA, Microsoft, VMware, or similar preferred.
Dell server hardware
Windows Server OS
VMware / Hyper‑V virtualization
Networking technologies (Palo Alto / Cisco)
Network monitoring tools such as SolarWinds or Auvik
Cloud platforms such as Azure

Responsibilities

Provide Tier 1/2 technical support to resolve complex hardware, software, and connectivity issues.
Monitor, maintain, and troubleshoot the server, network, and storage infrastructure to ensure optimal system performance.
Assist with planning, configuring, and deploying new infrastructure solutions including upgrades, migrations, and hardware/software installations.
Support security and compliance by helping enforce IT security standards, performing system backups, and monitoring systems for vulnerabilities.
Maintain accurate documentation, including configuration records, processes, and troubleshooting procedures.
Partner with IT team members to analyze recurring issues, recommend solutions, and support long-term improvements.
Foster a collaborative support environment focused on user empowerment, clear communication, and high service quality.