IT Support Technician

Jobs for HumanitySunrise, FL
4h$22Onsite

About The Position

Are you passionate about technology and eager to jumpstart your career in IT? This fully on-site apprenticeship offers hands-on experience in IT support, providing you with the opportunity to learn, grow, and contribute to an innovative team. Perfect for entry-level candidates, this role focuses on providing technical assistance, resolving hardware and software issues, and ensuring seamless IT operations.

Requirements

  • Basic knowledge of IT systems, hardware, and software.
  • Strong problem-solving skills and a customer service mindset.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks in a fast-paced environment.

Nice To Haves

  • Familiarity with tools like Microsoft Office and ticketing systems is a plus.

Responsibilities

  • Provide first-level technical support to resolve hardware, software, and networking issues.
  • Install, configure, and maintain IT equipment and software for end-users.
  • Assist with system updates, troubleshooting, and documentation of technical processes.
  • Manage and prioritize support tickets to meet service-level agreements.
  • Collaborate with the IT team to implement and maintain security protocols.

Benefits

  • Upskilling opportunities
  • hands-on IT training
  • career development

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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