IT Support Technician (Hands-On / Multi-Site / Network & Security Support)

Emerald Therapy Center • Paducah, KY

1d • Onsite

About The Position

Lumera Healthcare is growing fast, and we need a hands-on IT Support Technician who can take ownership of our technology across multiple clinic locations.

If you’re the type who can set up a workstation, troubleshoot a network issue, configure a firewall, and keep systems secure — we want to talk to you.

Requirements

• 2–5+ years in IT support / desktop / network roles
• Strong with Windows (10/11) and PC setup
• Solid understanding of networking (TCP/IP, DNS, DHCP, firewalls)
• Experience with PC imaging and deployment
• Comfortable being on-site and hands-on
• Valid driver’s license (local travel required)

Nice To Haves

• Healthcare / HIPAA experience
• Microsoft 365
• Active Directory
• endpoint security

Responsibilities

• Set up and support PCs, laptops, printers, and peripherals
• Build and deploy standard images for new systems
• Troubleshoot hardware, software, and network issues
• Maintain Wi-Fi, routers, switches, and firewalls
• Ensure systems are secure, patched, and running smoothly
• Handle user onboarding (devices, access, setup)
• Do real, hands-on work: installs, cabling, moving equipment
• Travel locally to support nearby clinic locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees