IT Support Specialist
About The Position
Barrington Orthopedic Specialists is looking for a full-time IT Support Specialist to join our practice. Your primary duties would be to assist the Director of IT to establish, plan, and administer the overall policies and goals for the Information Technology department. The IT Support Specialist duties include: Network administration and helpdesk activities servicing Barrington Orthopedic Specialists and all ancillary companies. Analyze the needs of different departments and determine ways to meet business objectives by modifying existing or developing new information processing systems. Analyze, troubleshoot and evaluate technology issues. Responsible for onboarding new hires and assisting with one-on-one training, logging equipment, and troubleshooting IT related equipment such as Windows Servers, VM WARE, Server backups, Network Switches, Laptops, Workstations, Ring Central Phone System, Printers, X-Ray Modalities, Fax and credit card machines. This role may support employees by helping them via the telephone or giving instructions on how to use business-specific programs or working with other vendors to resolve problems. Travel to other locations may be required (Schaumburg, Elk Grove Village, Bartlett, Buffalo Grove, Palatine)
Requirements
- College graduate or IT Certification / education with Microsoft Certification preferred.
- 1+ years of experience, knowledge of servers and networks required.
- 1+ years of experience in healthcare preferred.
Responsibilities
- Network administration and helpdesk activities servicing Barrington Orthopedic Specialists and all ancillary companies.
- Analyze the needs of different departments and determine ways to meet business objectives by modifying existing or developing new information processing systems.
- Analyze, troubleshoot and evaluate technology issues.
- Responsible for onboarding new hires and assisting with one-on-one training, logging equipment, and troubleshooting IT related equipment such as Windows Servers, VM WARE, Server backups, Network Switches, Laptops, Workstations, Ring Central Phone System, Printers, X-Ray Modalities, Fax and credit card machines.
- Support employees by helping them via the telephone or giving instructions on how to use business-specific programs or working with other vendors to resolve problems.
Benefits
- 401(k) Retirement Plan
- 401(k) Employer Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account with Employer Contributions
- Flexible Spending Account
- Dependent Care Account
- Basic Life Insurance (Employer Paid)
- Long-Term Disability (Employer Paid)
- Voluntary Additional Life Insurance
- Voluntary Short-Term Disability
- Voluntary Critical Illness Benefit
- Voluntary Accidental Benefit
- Voluntary Hospital Indemnity Benefit
- Employee Assistance Program
- Pet Insurance
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
