IT Support Specialist

KMRG•Nellis AFB, NV

8h•Onsite

About The Position

We are seeking an IT Support Specialist to support the 99th Civil Engineer Squadron (99 CES) at Nellis Air Force Base (AFB) in Las Vegas, NV. In this role, you will provide day-to-day IT support for the squadron, helping keep systems reliable, users productive, and IT operations compliant. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today! TECHNICAL STACK Non-secure Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet) Tactical Local Area Network Encryption (TACLANE) devices supporting SIPR enclaves ServiceNow and Cyberspace Infrastructure Planning System (CIPS) ticketing/work orders Microsoft SharePoint Video Teleconference (VTC) and Secure Video Teleconference (SVTC) systems

Requirements

Knowledge of U.S. Air Force (USAF) computer programs and policies preferred
At least 3 years of practical IT experience or related field
CompTIA Security+ (Information Assurance Technical (IAT) Level II compliant per DoD Manual 8140.03)
High school diploma or equivalent required
U.S. citizenship is required as it supports the U.S. federal government
Active Secret clearance (or ability to obtain interim access with Government approval)
Must meet National Agency Check with Inquiries (NACI) suitability requirements

Nice To Haves

Associate’s degree preferred

Responsibilities

Information Technology Support Provide day-to-day system administration support for NIPRNet and SIPRNet environments
Install, configure, and maintain end-user devices to Air Force Network Operations Center (AFNOC) standards
Troubleshoot peripherals and wired and wireless connectivity including patching panels to network switches
Apply security updates to meet Dept of Defense (DoD), Dept of the Air Force (DAF), and local requirements
Serve as the unit’s Management Internal Control Toolkit (MICT) assessor and update inputs quarterly or as directed
Follow 99 CS information assurance standard operating procedures and support annual inspections
Equipment Management Support Manage 99 CES IT equipment from receipt through final disposition as the Information Technology Asset Manager (ITAM)
Configure, integrate, and sustain equipment for operational use, readiness, and lifecycle support
Label and track accountable IT equipment and keep records current when items are issued, moved, or turned in
Coordinate decommissioning and turn-in actions including required drive sanitization or destruction
Conduct annual and directed inventories and inspections, verifying markings, labels, decals, and classification
Track assets by building, room, and by temporary or permanent location, and control ITAM storage for unassigned items
Document and add found CES-owned assets to the accountable inventory and maintain required property records
File required inventories and appointment letters, and update appointment letters as needed
Complete annual inventory verification and complete out-of-cycle actions as requested
Advise leadership on refresh and replacement needs and provide annual procurement inputs
User Support Manage user access and permissions based on approved requests for shared resources and messaging groups
Maintain authorized network data structures and shared storage arrangements
Install and maintain approved software across CES IT assets and verify approval before installation
Verify installed software annually and complete out-of-cycle checks as requested
Operational Support Maintain TACLANE devices supporting SIPR enclaves, including swap-outs, labeling, and accountability actions
Conduct TACLANE inventory checks as directed and coordinate repairs, warranty actions, and required documentation
Notify SIPR monitors, support software update compliance, and maintain CES-IT SIPR enclaves
Research and recommend software for Government purchase and maintain CES-required software to AFNOC and DAF requirements
Set up, maintain, and troubleshoot VTC and SVTC equipment and complete annual inventories
Complete out-of-cycle VTC and SVTC inventory actions as requested
Administer the CES SharePoint site and sub-pages, including permissions, troubleshooting and quarterly unit reviews
Attend meetings requiring CES-IT presence and provide subject matter expert support as needed
Submit and track work orders and trouble tickets with the 99th Communications Squadron (99 CS) using ServiceNow, CIPS, and other Government tools