IT Support Specialist (Specialized Support for Core & Commercial Banking Applications) (US)
About The Position
The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management. Depth & Scope: Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others Assignments are highly complex and multifaceted May monitor, coach/ educate a small team of IT professionals Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors Generally reports to a Senior Manager or Executive
Requirements
- Undergraduate degree or Technical Certificate
- Graduate degree, preferred
- 7+ years relevant experience
- Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
- Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
Nice To Haves
- 3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates)
- 3+ Years of Salesforce application experience related to Commercial Banking
- 5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
- 5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area.
- 5 + Years of Vendor Management experience
Benefits
- Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
