IT Support Specialist (Field-Based) – Fox Valley, WI

Kunes Country Automotive Management IncGreen Bay, WI
13hOnsite

About The Position

Join One of the Best Dealerships to Work For – 31x Award Winner Kunes Auto & RV Group is a fast-growing, award-winning automotive and RV dealership group with 40+ locations across Wisconsin, Illinois, and Iowa. We’re hiring an IT Support Specialist to support our Fox Valley-area dealerships (Green Bay, Appleton, Neenah). This is a field-based IT role with a company vehicle, no overnight travel, and the ability to be home every night. If you’re hands-on, self-directed, and enjoy solving real-world IT problems across multiple locations—this is a strong next step in your career.

Requirements

  • 3+ years of IT Support / Help Desk / Desktop Support experience
  • Strong troubleshooting across hardware, networking, and software systems
  • Ability to work independently and manage a regional territory
  • Excellent communication and customer service skills
  • Associate degree in IT or equivalent hands-on experience
  • Valid driver’s license and comfort traveling locally

Nice To Haves

  • Experience supporting multiple locations or field-based environments preferred

Responsibilities

  • Provide onsite and remote IT support across multiple dealership locations (35–75 mile radius)
  • Troubleshoot hardware, software, network, and connectivity issues (wired & wireless)
  • Manage and resolve Help Desk tickets with speed and professionalism
  • Install, configure, and maintain workstations, printers, and IT infrastructure
  • Support network devices, firewalls, antivirus, and security systems
  • Perform system upgrades, patching, and software deployments
  • Maintain IT inventory and assist with new hire setups and equipment rollouts
  • Partner with internal IT team and leadership on escalations and projects
  • Occasional project travel (limited, a few times per year)

Benefits

  • Competitive pay based on experience
  • Company vehicle or mileage reimbursement
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Paid time off + holidays
  • Employee Assistance Program (EAP)
  • Vehicle and service discounts
  • Daily Pay option (access earnings early)
  • Clear path for career growth and internal promotion

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

1-10 employees

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