IT Support Specialist

Freudenberg NOK • Asheville, NC

34d

About The Position

Deliver hands-on technical support for desktops, laptops, printers, and other IT hardware. Install, maintain, and update hardware and software systems to keep operations running seamlessly. Manage virtual servers, barcode scanners, and VoIP phone systems. Oversee hardware and software asset tracking and lifecycle management. Respond to service desk incidents promptly and perform first-line troubleshooting to minimize downtime Why You'll Love This Role: Be a key player in ensuring business continuity and reducing risk. Work on diverse projects that challenge your skills and allow you to innovate. Collaborate with cross-functional teams and make a tangible impact on operations. Enjoy a role that combines technical expertise with problem-solving and creativity.

Requirements

• Associate degree in IT or related field (Bachelor's preferred).
• Minimum 2 years in Help Desk or IT support roles; experience in manufacturing environments is a plus.
• Proficient in Windows 10 and Server 2016
• Skilled in Active Directory, DNS, and DHCP
• Familiar with VMware vSphere and ESXi
• Strong networking knowledge (IP, subnets, VLANs)
• Competent in Microsoft Office Suite

Nice To Haves

• experience in manufacturing environments is a plus.
• Bachelor's degree in IT or related field

Responsibilities

• Deliver hands-on technical support for desktops, laptops, printers, and other IT hardware.
• Install, maintain, and update hardware and software systems to keep operations running seamlessly.
• Manage virtual servers, barcode scanners, and VoIP phone systems.
• Oversee hardware and software asset tracking and lifecycle management.
• Respond to service desk incidents promptly and perform first-line troubleshooting to minimize downtime

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees