IT Support Specialist

Extron Electronics • Anaheim, CA

12d • $75,000 - $82,000 • Onsite

About The Position

The qualified IT candidate will provide professional desktop support to Extron's internal corporate users. Candidate must have good communication skills, strong troubleshooting abilities and a desire to learn new technologies.

Requirements

• Bachelor's degree in information systems related field or equivalent experience in a customer-facing technical IT Support role.
• 2+ years of experience working in a corporate environment supporting Microsoft technologies.
• Experience with installing and supporting Windows, Macintosh, Linux desktops, laptops, laser printers, and iPhones.
• Profound knowledge of Windows Operating Systems required.
• Excellent communication (written and verbal) and customer service skills.
• Knowledge of Active Directory, DHCP, TCP/IP, and DNS required.
• Experience supporting Microsoft and Adobe Suite applications required.
• Knowledge of managed network switches, wireless networking, and VLANS.
• Able to work independently with minimal supervision.
• Experience in using a Helpdesk based ticketing system.
• Strong attention to detail, highly organized, and computer literate.
• Able to support IT corporate requirements outside normal business hours.
• Ability to work well in a fast-paced professional office environment.

Nice To Haves

• Experience with Microsoft SCCM, Azure Active Directory and InTune.
• Experience managing Mobile Device Management solutions.
• Experience managing Group Policies.
• Experience maintaining Zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
• Experience supporting Citrix or Azure virtual environments.
• Experience supporting video conferencing equipment.
• Knowledge of backup and recovery systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees