IT Support Specialist
About The Position
o Monitor daily operations, including server, hardware, software and enterprise systems o Evaluate current applications and make recommendations for improvement, as needed o Configure user devices and system access o Administration of and for Microsoft Dynamics 365 ERP system o Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organization o Stay up to date on technology advancements o Perform quality work within deadlines with or without direct supervisor o Work independently while understanding the necessity for community and coordinating work efforts with other employees and organizations o Train employees on use of many different types of software o Write required Standard Operating Procedures (SOPs) for computer operations o Complete monthly Preventive Maintenance tasks for specified machines o Manage IT assets and inventory system o Collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.) Further responsibilities and duties as deemed necessary.
Requirements
- Excellent analytical and problem -solving skills.
- Proficient in MS Suite of products including Office365, Server, and Exchange.
- Strong verbal/written communication skills.
- Attention to detail.
- Positive attitude, good judgment, and excellent time management skills.
- Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment.
Nice To Haves
- Experience with Dynamics 365 (preferred).
Responsibilities
- Monitor daily operations, including server, hardware, software and enterprise systems
- Evaluate current applications and make recommendations for improvement, as needed
- Configure user devices and system access
- Administration of and for Microsoft Dynamics 365 ERP system
- Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organization
- Stay up to date on technology advancements
- Perform quality work within deadlines with or without direct supervisor
- Work independently while understanding the necessity for community and coordinating work efforts with other employees and organizations
- Train employees on use of many different types of software
- Write required Standard Operating Procedures (SOPs) for computer operations
- Complete monthly Preventive Maintenance tasks for specified machines
- Manage IT assets and inventory system
- Collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.)
- Further responsibilities and duties as deemed necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
