IT Support Specialist
About The Position
The Broadcast IT Support Specialist is in charge of providing second level support for both wired and wireless devices. IT tasks include: user account creation, software updates, patch deployment, and asset tracking.Admin tasks include; network printer support, daily server backups, document and monitor issues, maintain corporate compliance and documentation; configure, deploy, and support IT connectivity to broadcast equipment throughout the studio and transmitter sites. Assist the broadcast operations team with projects and emergencies.
Requirements
- Advanced use of various Windows Server operating systems and applications and services. Remote Desktop services, DNS, and DHCP.
- Advanced use of out of band management tools, IDRAC, BMC, HPRGS, and Raritan.
- Proficient with Group policy creation, and trouble shooting.
- Advanced trouble shooting experience with Windows 10.
- Proficient with macOS and Adobe Creative Cloud suite.
- Advanced use of Operating system deployment tools and concepts like MDT, and bare metal recover tools like Ghost, and Acronis.
- Advanced use of common patch application SCCM, BigFix, WSUS, JAMF Pro
- Proficient use of OneDrive, Teams, Word, Excel, PowerPoint, Access, Outlook, and SharePoint.
- Advanced use with various Antivirus tools and drive encryption software.
- Advanced with iPhone, iPad and other various 5G / 5G+ / 5GUW devices, Experience with Android is a plus.
- Advanced with wired and wireless network connectivity.
- Minimum of 7 years related experience required
Nice To Haves
- Previous experience with TV AES and SDI signals, and ATSC transport streams in a broadcast environment is desired.
- Previous experience and ability to install, maintain, upgrade, and configure standard broadcast television equipment is desired.
- Tech Savvy
- Customer-focused
- Team Oriented
- Self-Motivated
- Problem-solving
- Meticulous and Methodical
Responsibilities
- User account creation
- Software updates
- Patch deployment
- Asset tracking
- Network printer support
- Daily server backups
- Document and monitor issues
- Maintain corporate compliance and documentation
- Configure, deploy, and support IT connectivity to broadcast equipment throughout the studio and transmitter sites
- Assist the broadcast operations team with projects and emergencies
- Other duties as assigned
Benefits
- Attractive compensation and comprehensive benefits packages.
- Generous paid time off.
- An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
- Opportunities for both on-site and virtual engagement events.
- Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
