IT Support Specialist - Senior
About The Position
Detailed Description: Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully.
Requirements
- Bachelor's Degree
- Min 3 yrs of experience in direct contact customer technical support
Nice To Haves
- This role requires technical proficiency, strong communication skills, along with project and personal organizational skills.
Responsibilities
- Provide direct process and technical support for members of the Huntington executive leadership team.
- Quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues.
- Perform technical tasks with minimal supervision and in limited time.
- Identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
