IT Support & Security Specialist

Nidec•Minster, OH

About The Position

We are looking for a motivated individual to join our IT team, supporting end-users and maintaining our IT systems. In addition, this position will work closely with the NP&A IT Manager to develop skills in managing network security operations for Nidec Press & Automation North America locations.

Requirements

Bachelor's Degree in Cybersecurity, IT, or Computer Science or a related field.
Work experience in IT support or security is strongly preferred.
Strong knowledge of Windows Server, Active Directory, and Group Policy.
Solid understanding of networking fundamentals (TCP/IP, DNS, VLANs).
Demonstrable passion for cybersecurity and eagerness to learn.
Strong communication skills for technical and non-technical audiences.
Excellent verbal and written communication skills are required.
Demonstrates professionalism in all interactions with both internal and external customers as part of daily responsibilities.

Nice To Haves

Nidec Minster work experience preferred.
Experience with PowerShell scripting is preferred.
Familiarity with Tenable, CrowdStrike, SIEM tools, or NIST/CIS frameworks is preferred.
Entry-level security certifications (e.g., CompTIA Security+) is preferred.
Familiarity with foundational security frameworks (e.g., NIST Cybersecurity Framework, CIS Controls) is preferred.
Travel to NP&A locations to provide support or assist with project implementations as required, with travel expected to be less than 10% of the time.

Responsibilities

IT Support & Infrastructure
End-User Support: Serve as a point of contact for technical support, resolving hardware, software, and network issues for our end-users via tickets, phone, and in-person communication including the use of our Helpdesk support solutions.
Identity Management: Manage user lifecycles (onboarding/offboarding) and permissions in Active Directory and Microsoft 365.
Asset & Patch Management: Deploy updates using endpoint management tools and maintain accurate inventory of hardware and software assets.
Documentation: Create and update end-user guides and internal knowledge base articles.
Network Security Operations & Monitoring
Research: Evaluate new security tools (commercial & open-source) and stay current on emerging threats, including AI-driven tools and risks.
Endpoint Protection: Monitor console health, investigate low-to-medium severity alerts, and escalate threats per incident response procedures.
Access Reviews: Assist with quarterly user access audits and monitor for suspicious login activity to ensure Least Privilege.
SIEM & Forensic Log Analysis: Review SIEM dashboards daily for anomalies, triage alerts using standard playbooks, and utilize AI-driven features to reduce noise.
Vulnerability Management: Execute network scans, triage vulnerabilities by severity, and track remediation efforts with infrastructure teams.
Policy, Governance & Awareness
Security Policy: Assist in reviewing and updating core policies (Acceptable Use, Incident Response) and maintaining central documentation.
AI Governance: Help develop guidelines for the safe, ethical use of AI tools to prevent data leakage.
Security Awareness: Administer the Cybersecurity User Awareness platform, managing phishing simulations and training campaigns to strengthen security culture.
All other job duties as assigned.