IT SPECIALIST RFT

St Louis Public Library•St. Louis, MO

just now•$21•Onsite

About The Position

The St. Louis Public Library is seeking an IT Specialist to join the Technology Department. The IT Specialist plays a fundamental role in supporting key services offered by the Library. Responsibilities include maintaining staff and publicly-accessible desktop software and ensuring applications are up-to-date. An ideal candidate is someone who takes initiative while exercising sound technical judgment and is enthusiastic about helping people.

Requirements

Associate’s degree or equivalent
1- 3 years of Technology work experience required
Mac experience preferred
Excellent written and verbal communication skills and an ability to communicate effectively with technical and non-technical users
An ability to prioritize and multitask, troubleshoot, and problem solve
Strong organizational skills and attention to detail
An ability to work well as a team member
Windows 11 desktop systems
Google Workspace
Microsoft Office Suite
Hardware support

Nice To Haves

Mac experience preferred

Responsibilities

Install, update, document, and test graphic design and audio/video production software for the Library’s Creative Experience spaces
Configure, test, and schedule new image deployments to computers using System Center Configuration Manager (SCCM) software
Apple device Administration, including Mac OS and mobile devices
VoIP phone and mobile device management
User Management: Manage domain and email accounts
Configure and ensure successful completion of client backups
Investigate and resolve incidents, including Windows update errors and malware alerts
Assist with projects as needed