IT Specialist/Lab Technician II

Stefanini Group•Whippany, NJ

11h

About The Position

Stefanini Group is looking for a detail‑oriented and highly motivated IT Lab Systems Specialist to support our client"s technical lab operations. This role ensures that a wide range of lab hardware, software, and network-connected devices operate reliably in support of testing, validation, and pre‑production activities. You will work hands‑on with desktops, laptops, servers, storage devices, wireless equipment, and lab tools to maintain a clean, organized, and secure environment. As a Level 2 technical resource, you will perform imaging, patching, diagnostics, structured cabling, inventory management, and system configuration while collaborating closely with infrastructure, security, networking, and application teams. The ideal candidate is proactive, eager to learn, and comfortable supporting a fast‑paced technical lab used by internal engineering and IT stakeholders.

Requirements

2-3+ years in deskside/deployment or lab support roles.
Associate"s or equivalent experience; Bachelor"s a plus.

Nice To Haves

CompTIA A+
Network+
Microsoft MCP/MD‑102 (or equivalent) preferred
ITIL Foundation nice to have.

Responsibilities

Hardware & Systems Maintenance Install, configure, maintain, and decommission lab hardware including desktops, laptops, servers, storage devices, wireless devices, and peripherals
Perform routine diagnostics, troubleshooting, repairs, and component replacements
Image, patch, and upgrade operating systems and firmware in alignment with company standards
Software Management Install, configure, and maintain lab software, tools, and applications
Support testing and validation of software updates, patches, and new technologies
Ensure systems comply with corporate security and configuration policies
Networking & Cabling Manage structured cabling, labeling, and patching to ensure a clean, organized, and functional lab environment
Troubleshoot network connectivity and performance issues (LAN, VLANs, IP addressing)
Documentation & Standards Create and maintain accurate lab documentation including network diagrams, system configurations, build guides, and procedures
Document changes, issues, and resolutions to support knowledge sharing and audit requirements
Follow and help improve lab standards, processes, and best practices
Inventory & Asset Management Track lab assets including hardware, software licenses, cables, wireless devices, and accessories
Maintain inventory records, asset tags, and lifecycle status
Coordinate equipment procurement, storage, refresh, and disposal in accordance with corporate policies
Collaboration & Support Work closely with corporate IT teams (infrastructure, security, networking, and application teams) to support lab initiatives
Assist with testing, proof-of-concepts, and pre-production validation
Provide hands-on support for internal stakeholders using the lab environment