IT Solutions Engineer (Expert)

AmpcusBradenton, FL
8d$90 - $95Onsite

About The Position

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: IT Solutions Engineer (Expert). Location: Oakland, CA. Summary: We're seeking a Bentley APM contractor/consultant with deep platform expertise to help configure and extend our Bentley APM solution, support release upgrades, and build internal capability through hands-on training and upskilling.

Requirements

  • Proven experience as a Bentley APM SME with multiple implementations and/or significant production support experience.
  • Strong technical depth: configuration, troubleshooting, environmental support, and release of upgrade experience.
  • Experience working in a utility environment (electric preferred) and familiarity with asset and maintenance processes.

Nice To Haves

  • SAP exposure (integration touchpoints, work management concepts).
  • Experience with integrations and data flows (APIs/ETL, data warehouse/lake, reporting tools) in an APM context.

Responsibilities

  • Provide technical leadership and hands-on configuration in Bentley APM (data model/config, rules/logic, workflows, health/risk frameworks, dashboards/reports as applicable).
  • Design and implement new Bentley APM solutions/use cases aligned to Electric Operations asset and maintenance processes.
  • Lead and support upgrade activities to new Bentley APM releases, including impact assessments, configuration changes, regression testing support, and cutover/go-live support.
  • Troubleshoot production issues, perform root-cause analysis, and rmend performance/stability improvements.
  • Partner with internal IT and operations stakeholders to translate requirements into Bentley APM configurations and technical designs.
  • Create documentation (configuration guides, runbooks, upgrade notes, admin SOPs).
  • Develop and deliver structured training for internal staff (admin, analysts, support engineers, and key power users).
  • Run hands-on workshops: configuration, troubleshooting, upgrade readiness, and best practices.
  • Create reusable training materials: slide decks, exercises, checklists, and “how-to” guides.
  • Coach internal team during real work (pairing sessions) so knowledge transfers beyond classroom training.
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