IT Service Desk Technician

Turner Staffing Group•Elko, NV

2d•Onsite

About The Position

Turner Staffing Group is seeking three IT Service Desk Technicians to support a large-scale technology initiative for one of our mining industry clients in the Elko, Nevada area. This is an on-site, project-based assignment expected to last approximately 12 months , supporting end-user computing environments across active industrial operations. This role is ideal for hands-on IT professionals who enjoy hardware deployment, desktop support, and working directly with end users in a fast-paced operational environment. Position Summary The IT Service Desk Technician will be responsible for the configuration, installation, imaging, and support of personal computers and desktop software systems . The role focuses on daily maintenance activities, device remediation, and ensuring reliable end-user computing performance.

Requirements

Minimum of two (2) years of PC Technician experience in a business or enterprise networking environment
Strong working knowledge of desktop hardware, imaging, and troubleshooting
Exceptional customer service and interpersonal skills
Ability to lift and carry up to 50 pounds
Must be located within 8 hours of Elko, NV
Must be authorized to work in the U.S. without visa sponsorship

Nice To Haves

Bachelor’s degree in Computer Science or related field
Microsoft MCSA or MCSE certifications
CompTIA A+ certification

Responsibilities

Configure, install, and image desktop and laptop computers
Perform daily maintenance tasks, including remediating broken or malfunctioning client devices
Install, configure, and support desktop software systems
Provide onsite technical support to end users
Maintain accurate documentation of work performed
Perform additional IT support duties as assigned