IT Service Desk Technician
About The Position
Turner Staffing Group is seeking three IT Service Desk Technicians to support a large-scale technology initiative for one of our mining industry clients in the Elko, Nevada area. This is an on-site, project-based assignment expected to last approximately 12 months, supporting end-user computing environments across active industrial operations. This role is ideal for hands-on IT professionals who enjoy hardware deployment, desktop support, and working directly with end users in a fast-paced operational environment. Position Summary The IT Service Desk Technician will be responsible for the configuration, installation, imaging, and support of personal computers and desktop software systems. The role focuses on daily maintenance activities, device remediation, and ensuring reliable end-user computing performance.
Requirements
- Minimum of two (2) years of PC Technician experience in a business or enterprise networking environment
- Strong working knowledge of desktop hardware, imaging, and troubleshooting
- Exceptional customer service and interpersonal skills
- Ability to lift and carry up to 50 pounds
- Must be located within 8 hours of Elko, NV
- Must be authorized to work in the U.S. without visa sponsorship
Nice To Haves
- Bachelor’s degree in Computer Science or related field
- Microsoft MCSA or MCSE certifications
- CompTIA A+ certification
Responsibilities
- Configure, install, and image desktop and laptop computers
- Perform daily maintenance tasks, including remediating broken or malfunctioning client devices
- Install, configure, and support desktop software systems
- Provide onsite technical support to end users
- Maintain accurate documentation of work performed
- Perform additional IT support duties as assigned
Benefits
- Competitive pay with per diem and mileage provided
- Great schedule: 4 x 10-hour days
- Comprehensive benefits package
- Opportunity to make a meaningful impact on a high-visibility project
- Work in a collaborative, high-performing team environment
- Exposure to large-scale IT deployments in an industrial setting
- Opportunities to grow skills and work alongside experienced professionals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
